The business process outsourcing (BPO) industry is known for its fast-paced, high-pressure environment. Large teams often manage cross-functional tasks and represent clients on the front lines, so the stakes are high. The need to meet client expectations, adapt to changing demands, and handle large volumes of work can lead to...
Four Tips to Overcome the Challenges of Employee Growth in Local Government: The Role of Business Partnering in Driving Greater Community Engagement
Local government faces a unique challenge: fostering employee growth while ensuring that the workforce is deeply connected to and responsive to community needs. With tight budgets, diverse stakeholder expectations, and increasing demands for innovation, leaders must strike a balance between internal development and external impact. One solution that stands out...
Three Strategies Local Councils (LGAs) Can Drive Employee Growth and Enhance Community Engagement Despite Budget Constraints
Local councils (LGAs) face increasing pressure to do more with less. Tight budgets, growing community expectations, and evolving societal and technological challenges demand innovative solutions. Limited resources might seem like a roadblock to employee growth and community engagement, but they can also be an opportunity to rethink and refine how...
Mastering the Art of Negotiation: The Top 5 Personal Growth Strategies for IT Business Partners
IT business partners are no longer just tech troubleshooters—they’re strategic influencers tasked with bridging the gap between IT and broader business opportunities. Among the many skills IT business partners need, negotiation is a critical competency that can drive meaningful outcomes for both IT and the organisation. Yet mastering negotiation isn’t...