IT business partners are no longer just tech troubleshooters—they’re strategic influencers tasked with bridging the gap between IT and broader business opportunities. Among the many skills IT business partners need, negotiation is a critical competency that can drive meaningful outcomes for both IT and the organisation. Yet mastering negotiation isn’t...
What Does It Mean to Be a Transformational IT Business Partner?
A transactional IT business partner operates in a reactive capacity, fulfilling immediate needs, troubleshooting issues, and focusing on short-term deliverables. While this role is important, it often limits the IT function to being seen as a cost centre rather than a value driver. In contrast, a transformational IT business partner:...
Breaking Limiting Beliefs in MSP Leadership: Unlocking Growth and Client Success
For Managed Service Providers (MSPs), growth is both an opportunity and a challenge. Rapid expansion, increasing client demands, and ever-changing technology landscapes require leaders and teams to operate at their full potential. However, many MSPs are held back—not by external market conditions, but by internal limiting beliefs that stifle innovation,...
Four Strategies to Transform Your Business Partnering Approach in Procurement
Procurement teams play a critical role beyond cost savings and supplier negotiations. Leading procurement departments in large and enterprise-sized organisations are evolving from a purely transactional function to a strategic partner that drives innovation, sustainability, and long-term value creation. This transformation requires a shift in mindset, tools, and processes—moving from...